-
Today I had a 30 minute session with Hetal from Frontier X who explained all of the metrics for me.
A very useful session and if you get the chance of such a session I recommend that you use it.
Brilliant.
Ian
-
I’m using Frontier X with activity walk, however I can not stop activity. All other navigation & buttons work. I’ve pressed stop activity button multiple times yet not responding.
![Profile Photo]()
![Profile Photo]()
liked this
1 Comment -
I seem to have lost a night’s recording. Opened app, connected. It was retrieving data until it said it had failed to sync, but the synced button continued to load until 100% but my data wasn’t added as an event. It then automatically deleted any data on the monitor 🤔
![Profile Photo]()
![Profile Photo]()
liked this
2 Comments-
![Profile picture of JimRoskind]()
Whenever it fails to download completely, such that for instance I can’t see the ECG, I’ve learned to use the following procedure: I’m assuming you’re now at a point where you’re not recording an ecg currently. first click on the top right button that says disconnect so your app is disconnected from your monitor. next in your app, open the…Read More
-
![Profile picture of Community Manager]()
Hey Jenny,
We’re really sorry to hear about the issue with your night’s recording not syncing properly on your device. We comprehend how valuable accurate data is to you. Your issue has been promptly escalated to our team. We truly appreciate your understanding and patience as we work towards finding a resolution.Please be assured that we are…Read More
-
-
Please find attached a PDF that I hope can clear up for new users on how to record successfully with the blue button on the device itself…
![Profile Photo]()
liked this
-
Heat strain went to 1.3 walking in house. Average 0.83. Is there any reason for this? I have an undiagnosed health condition.
![Profile Photo]()
![Profile Photo]()
liked this
4 Comments-
![Profile picture of ian]()
I am speaking to the company on Thursday as this “other” reading is alarming me too. I am a 58 year fit personal trainer and I have no heart problems and other devices confirm that my heart is ok apart from the odd ectopic beat. My ECG even when just wearing doing normal things shows me an “other” reading of between 10 and 50%. There seems to…Read More
-
![Profile picture of ian]()
Brilliant conversation witb the Company with amazing explanations. Thank you. Ian
-
![Profile picture of h]()
Could you maybe inform us? 🙂
-
![Profile picture of ian]()
I do not thineThis is a sociable walk but it is designed as a workout.
You will be working between 5 and 7.5/10 RPE and you are free to work harder if you want to.Carol will run the walk between there RPE limits.
I am not sure it is my place to give this information. Basically, there are a number of reasons the data might not be exactly as you…Read More
-
-
-
-
- Load More Posts
Hey Richard,
Thank you for reaching out and we’re truly sorry to hear about the difficulties you’re facing with the activity walk feature on your Frontier X. We understand how crucial it is for all functions of our device to work seamlessly. Please be assured that we have immediately forwarded your concern to our team.
You can expect someone…Read More