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Just received my Frontier 2X. Pretty pumped about the possibilities – looking forward to learning this device and using it to have clarity about my heart, breathing and overall well being
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I got there somehow and here is the link:
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Today I had a 30 minute session with Hetal from Frontier X who explained all of the metrics for me.
A very useful session and if you get the chance of such a session I recommend that you use it.
Brilliant.
Ian
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I’m using Frontier X with activity walk, however I can not stop activity. All other navigation & buttons work. I’ve pressed stop activity button multiple times yet not responding.
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Hey Richard,
Thank you for reaching out and we’re truly sorry to hear about the difficulties you’re facing with the activity walk feature on your Frontier X. We understand how crucial it is for all functions of our device to work seamlessly. Please be assured that we have immediately forwarded your concern to our team.You can expect someone…Read More
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I seem to have lost a night’s recording. Opened app, connected. It was retrieving data until it said it had failed to sync, but the synced button continued to load until 100% but my data wasn’t added as an event. It then automatically deleted any data on the monitor 🤔
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Whenever it fails to download completely, such that for instance I can’t see the ECG, I’ve learned to use the following procedure: I’m assuming you’re now at a point where you’re not recording an ecg currently. first click on the top right button that says disconnect so your app is disconnected from your monitor. next in your app, open the…Read More
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Hey Jenny,
We’re really sorry to hear about the issue with your night’s recording not syncing properly on your device. We comprehend how valuable accurate data is to you. Your issue has been promptly escalated to our team. We truly appreciate your understanding and patience as we work towards finding a resolution.Please be assured that we are…Read More
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Is there an issue with the link to this article? I’m unable to open it. Thanks.