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“Segments with a grey background in the colored graphs have poor signal quality.”
Is it due to phone being away from device
OR is it due to sensors not wet / away from skin?
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Moving your phone away from the device while recording an activity does not affect the signal quality of the reading. Segments with greyed background signify poor signal quality. For tips on how to improve this, you can visit the link below:
https://support.fourthfrontier.com/article/the-data-my-frontier-xx2-device-provides-is-either-inaccurate-or-poor-how-do-i-fix-this